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A commercial cleaning service is considering a plan to enhance its service. This enhanced service, which will not result in a price increase is projected
A commercial cleaning service is considering a plan to enhance its service. This enhanced service, which will not result in a price increase is projected to incarmal customer retentiouem 60% 65%. The average monthly revenue per customer is $1200. The new customer support program will increase monthly costs per customer from 5600 to $650. Assume a constant discount of 10 . Celolate the two CLVs representing these two scenarios Based on your CV calculations, should the service enhancement be implemented? Why or why not? Note: Cakewlation must be shown to che credit for the
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