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A company is currently reviewing its job descriptions with a major focus on the knowledge, skills, and abilities (KSAs) related to those descriptions. After reviewing

A company is currently reviewing its job descriptions with a major focus on the knowledge, skills, and abilities (KSAs) related to those descriptions. After reviewing the job descriptions, the tean finds that the KSAs are dramatically understated. Which of the following actions should the team take to ensure the company's needs are more effectively represented? Calculator A Use benchmarking to determine which KSAs to update Survey all managers and supervisors to identify current skill strengths Base the revised KSAs on ISO 9001 requirements 13 14 15 16 17 18 19 20 D Perform a training needs analysis

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