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A company is experiencing a high rate of customer returns. The company has investigated the reasons for the returns and has found that most of
A company is experiencing a high rate of customer returns. The company has investigated the reasons for the returns and has found that most of the returns are due to damaged products.
What should the company do to reduce the rate of customer returns?
- Improve the packaging of the products.
- Implement a more rigorous quality control process.
- Offer a more generous return policy.
- All of the above
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