Question
A company offers ID theft protection using leads obtained from client banks. Three employees work 40 hours a week on the leads, at a pay
A company offers ID theft protection using leads obtained from client banks. Three employees work 40 hours a week on the leads, at a pay rate of $15 per hour per employee. Each employee identifies an average of 3,700 potential leads a week from a list of 4,700. An average of 10 percent of potential leads actually sign up for the service, paying a one-time fee of $70. Material costs are $1,600 per week, and overhead costs are $9,200 per week.
Calculate the multifactor productivity for this operation in fees generated per dollar of input.
Note: Round your answer to 2 decimal places.
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