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A company offers ID theftprotection using leads obtained from client banks. There are 7 employees who each work 40 hours per week on leads at

A company offers ID theftprotection using leads obtained from client banks. There are 7 employees who each work 40 hours per week on leads at a pay rate of $13 per hour. Each employee identifies an average of 8,665 potential leads perweek. An average of 14 percent of potential leads actually sign up for the service, paying a one-time fee of $81. Material costs are $520 per week and overhead costs are $1,070 perweek.

Calculate the multifactor productivity for this operation in fees generated per dollar of input.

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