A comprehensive Human Resource Strategy plays a vital role in supporting the organisation's strategic objectives. A Human Resource Manager needs to be a strategic thinker and integrate human resources into the business, as the utilisation of human resources contributes to the goal achievement of the organisation. 2.1. Skankane Transport has a fairly big Human Resource Management Department that deals with their 100 employees. To be effective, Mirriam Mpofu and the Human Resource Department need to be innovative and fulfil multiple roles in order to be part of Skankane Transport`s management team. Explain Ulrich`s multiple-role model for Human Resource Management by applying the model to Skankane Transport