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A computer manufacturer procures memory chips from its key supplier. The tool that the manufacturer uses to monitor the part supplier is a supplier scorecard.

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A computer manufacturer procures memory chips from its key supplier. The tool that the manufacturer uses to monitor the part supplier is a supplier scorecard. With respect to delivery performance, the primary performance metric monitored is the percentage of orders delivered complete and on-time. The following measure is used for the scoring criteria: Percentage of orders delivered Scorecard complete and points on-time 95-100 25 90-95 20 80-90 10 >80 0 Data collected on the supplied orders over the present quarter indicated that 350 orders were delivered and out of these 10 orders were incomplete, 5 orders were late and another 15 orders were incomplete and late. What is the scorecard point received by this supplier for the delivery performance in this quarter? What is the scorecard point received by this supplier for the delivery performance in this quarter? A) 20 B) 25 OC) OD 10

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