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A consumer protection agency's consumer response team accepts complaints related to mortgages, bank accounts and services, private student loans, other consumer loans, and credit reporting.

A consumer protection agency's consumer response team accepts complaints related to mortgages, bank accounts
and services, private student loans, other consumer loans, and credit reporting. Of the customers who registered a
bank account and service complaint, 20% cited "deposit and withdrawal" as the type of complaint. Consider a sample
of 20 consumers who registered bank account and service complaints. Use the binomial model to complete parts (a)
through (e) below.
a. What is the expected value, or mean, of the binomial distribution?
The expected value is
(Type an integer or a decimal. Do not round.)
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