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A CPA firm needs to ensure walk - in clients are cordially greeted upon arrival and have their tax information quickly screened. The task is

A CPA firm needs to ensure walk-in clients are cordially greeted upon arrival and have their tax
information quickly screened. The task is assigned to a group of 10 junior accountants who are
all jointly responsible for the work. Which of the following organizational phenomena likely
explains the result that none of the junior accountants actually perform the assigned task?
a. Groupthink.
b. Conformity.
c. Diffusion of responsibility.
d. The paradox of responsible behavior.

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