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a CSR ' s job skills help the employee to do their job in a more professional manner True False Question 2 ( 1 point

a CSR's job skills help the employee to do their job in a more professional manner
True
False
Question 2(1 point)
Social data consists of information about an individual's relationship to other people, groups, events, things, and concepts.
True
False
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By understanding the human mind and how it functions we can better understand the customer's needs
True
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