A customer calls, complaining their laptop won't start What should you say Not a problem I can fix this for you in no time I ' m sorry You may need to replace your battery That must be frustrating What have you tried so far

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A customer calls, complaining their laptop won't start. What should you say? Not a problem! I can fix this for you in no time.

A customer calls, complaining their laptop won't start.

What should you say?

"Not a problem! I can fix this for you in no time."

"

'

m sorry. You may need to replace your battery."

"That must be frustrating. What have you tried so far?"

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