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A customer has to go through four steps to complete a service: S 1 , S 2 , S 3 , and S 4 in
A customer has to go through four steps to complete a service: S S S and S in this sequence. One server is assigned to work at each of the first, second, and last step. servers work at the third step to provide exactly the same service simultaneously to multiple customers.
The values below indicate the minutes each step takes.
Step S S S S
Time min
The capacity of this process is customers per hour. Round to the nearest whole number if necessary.
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