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A customer in a busy coffee shop doesn't know what to order, and she's slowing down the line. What should the cashier do ? Ask
A customer in a busy coffee shop doesn't know what to order, and she's slowing down the line.
What should the cashier do
Ask her to step out of the line while deciding
Recommend the most popular drink
Politely tell her to decide so the line can keep moving
Ask her about her preferences to recommend a drink
Suggest that she visit the coffee shop's website to learn more about its offerings
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Essentials of strategic management
Authors: Charles w. l. hill, Gareth r. Jones
3rd Edition
1111525196, 978-1111525194
