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A customer service department has the following resolution response time data: table[[,Average Response Time],[First contact, 0.25hr .],[Service scheduling, 0.50hr .],[Wait for service, 24.00hrs .],[
A customer service department has the following resolution response time data: \table[[,Average Response Time],[First contact, 0.25hr .],[Service scheduling, 0.50hr .],[Wait for service, 24.00hrs .],[
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Nonprofit Management Principles and Practice
Authors: Michael J. Worth
4th edition
1483375994, 978-1483375991
