A customer service manager at a watch company notices in its customer r purchased a watch from the company. In a cross$-$functional team meeting management, the customer service manager shares this information. The complimentary watch in the hopes that they will mention the company on customer service manager agree that this is a good idea. The marketing ma of customer data but decides that since the CEO and other managers think the following describes the phenomenon that occurred in this scenario?

a$.$ Group dissolution

b$.$ Group synthesis

c$.$ Group polarization

d$.$ Groupthink