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a. customer survey to assess the cost of post-purchase costs b. the cost of post-purchase costs c. estimate the cost of the product d. charging

a. customer survey to assess the cost of post-purchase costs

b. the cost of post-purchase costs

c. estimate the cost of the product

d. charging labor costs to the product

e. Product price report

f. quality cost measurement

g. repair of defective components

group into categories

(a). input, (b). process (c)the output (d) system goals

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