A customers order is delivered (received by the customer) on December 18, 2019. This order was placed with the company on September 25, 2019, and received by the manufacturing department on September 30, 2019. Actual production on the order began on October 18, 2019, and was completed November 18, 2019. Based on this information, calculate the following for this order: (a) total customer-response time (CRT), (b) order receipt time, (c) manufacturing lead (cycle) time, (d) manufacturing wait time, (e) manufacturing (processing) time, and (f) delivery time. (Hint: Refer to Exhibit 14.14.)

a.	Customer response time		days
b.	Receipt time		days
c.	Manufacturing lead (cycle) time		days
d.	Manufacturing wait time		days
e.	Manufacturing (processing) time		days
f.	Delivery time		days