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(a) Define positive discipline and Give your argument against negative discipline. (5 Marks) (b) Examine the term settlement in the context of industrial relations. (5

(a) Define positive discipline and Give your argument against negative discipline. (5 Marks)

(b) Examine the term settlement in the context of industrial relations. (5 Marks)

(c) Briefly explain the role of joint management councils in an organisation. (5 Marks)

(d) Compare and contrast the distinctions between, arbitration, mediation, and conciliation. (5 Marks)

QUESTION 2 [10 MARKS]

Highlight any five (5) suggestions which can be undertaken to improve industrial relations in industry.

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