a. Define the following terms as used in System Analysis and Design. i. System Environment ii. iii. System Objectives iv. Process and transformation b. Differentiate between an open system and a closed system. c. Describe the reasons of initiating System Development d. Giving at least TWO advantages and disadvantages, discuss Questionnaires as a fact finding technique used during system investigations; e. Discuss FOUR characteristics of good Design f. Explain the Importance of System Documentation