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a) Describe how business intelligence is or could be used by Volkswagen( car company) organisation toenhance their business. Include business intelligence, enterprise resource planning (ERP),

a) Describe how business intelligence is or could be used by "Volkswagen( car company) organisation toenhance their business. Include "business intelligence", "enterprise resource planning (ERP)", "customer relationship management (CRM)", "data mining", and "intelligent systems".

b) Describe an emerging technology that is or could enhance your organisation's (Volkswagen)business.

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