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a) Describe techniques that are useful for data collection in developing an understanding of the problem context. (10 key points and explanation) b) Discuss how

a) Describe techniques that are useful for data collection in developing an understanding of the problem context. (10 key points and explanation)

b) Discuss how Pareto Analysis has been used as one of the analytical tools in assisting decision makers in an organisation. Support answers with relevant examples. (10 key points and explanation)

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