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A directive to improve client no show rates at scheduled appointments has been assigned to your work group. The leader collects data to define the

A directive to improve client no show rates at scheduled appointments has been assigned to your work group. The leader collects data to define the problem and shares it with the team. She, then, initiates a brainstorming session with the team to conduct a root cause analysis and generate solutions. She allows the group to do its own work and decide on the best solution. Which theory of leadership does this represent

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