a) Do you have experience of working in a high performing team? Explain. b) Outcome 2 is more about organizational change than teams: do you agree? c) Why is it said that "leadership is a team effort?" (p. 181) Unit 6 Communication in the information age 1 Discuss the agenda model of organisational communication as a diagnostic and planning tool. 2 Indicate how downward, upward, horizon and informal communication patterns can be optimised Provide guidelines for choosing a suitable communication media 3 4 Provide guidelines for effective communication via email 5 Discuss personal barriers to communication efforts. 6 Provide guidelines for improving communication between the sender and receiver (sending and receiving). 7 Suggest ideas for improving cross-cultural communication PREPARATION - UNIT 6 Read chapter 7 Critically analyse a) how your Internet presence (also in terms of content) will be viewed by a prospective employer b) what you need to do to be a better listener c) how to improve communication in a culturally diverse environment, e.g. if your organisation consists of South African, Zimbabwean, Hungarian, Korean and Spanish employees. How will you structure communication if this was in a virtual environment? gll