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a} During a meeting with her CEO, on the ongoing project, Mary who is the project Manager was asked what quality is all about in

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a} During a meeting with her CEO, on the ongoing project, Mary who is the project Manager was asked what quality is all about in project management. Mary quickly replied that Qualitl,r Management is :oncerned with and about the importance of: i. Customer Satisfaction ii. Prevention over inspection iii. Management responsibilitl,r iv. Continuous improvlement \\s a team member Mary would like you to meet the CEO to explain and substantiate more on the above- nentioned items. {10 marks) b} Risk is one of the focus areas in project management and the project manager and ill stakeholders need to understand certain aspects of risk management. Explain the following aspects that relate to risk. [10 marks)

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