(a) Explain how the use of an ERP System (e.g., SAP) reduces the need for accountants to enter General Journal Entries and briefly discuss the associated impact on information quality. Use an example from the GBI case to support your answer.

(b) Explain how the use of an ERP system (e.g., SAP) enhances managements ability to monitor and control staff. Use either the GBI case to support your answer.