a) Explain the role of financial literacy in building sustainable businesses financed through Microfinance. (5 Marks)

b) Explain the concept "financial and social performance" of microfinance institutions in your country. (6 Marks)

c) Using relevant examples explain the main players in the Microfinance industry. (5 Marks)

d) Using examples distinguish formal from informal microfinance providers in your country. (4 Marks)