Question
A factory in Hamilton produces made-to-order metal parts. When the factory receives an order from a customer, it agrees to deliver the parts 26 days
A factory in Hamilton produces made-to-order metal parts. When the factory receives an order from a customer, it agrees to deliver the parts 26 days later, but deliveries within plus or minus 3.8 days of that goal is considered okay. If the parts are not delivered within that time frame, the factory gives the customer a $323 partial refund.
When factory reviewed one order from last year, they found the actual delivery time was 25.0 days.
If the company uses a Taguchi loss function, what was its loss in dollars for that order last year? numerical answer in the space below; do not include the dollar sign.
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