It happens every time Dr. Bill takes a trip - you wish they would not have any management articles in those in-flight magazines!! This time he had been reading about CTD's (Cumulative Trauma Disorders) and is worried about his pick makers. He sends you the now familiar post-trip e-mail:

"Let's see what you learned about CTD's in college.Been reading about these CTD things: HAVS, CTS (carpal tunnel syndrome), and bilateral epicondylitis (and a bunch of other Greek words...). At tomorrow's staff meeting, give us a 10 minute (PPT) briefing on CTD's:

• What ARE these things?
• What do we need to know?
• What causes them?
• What symptoms should we be aware of?
• And what can be done to help our pickers?"