A firm of consultants hired by the company recommends a new automated billing system. The system will cost $60,000 to develop. The projected useful life of the new system is five years, after its installation one year from now. After this period, the system database can still be used in the replacement system, saving approximately $12,000.

The current system has annual operating costs of $120,000, whereas the annual operating costs for the new system after installation is estimated at only $90,000. The new system has additional benefits estimated at $12,000 per year.

All estimates for costs and benefits are assumed to increase at a rate of 10% annually for both the current system and the new system. Do a cost-benefit analysis using the following methods:

1. Cash-flow analysis

2. Return on Investment

3. Break-even analysis/Payback analysis

4. Net present value analysis. Assume the company uses a discount rate of 15% per annum.