A firm seeking resources with the potentiAlibaba is a company in the Internet services industry that has improved its performance by focusing on its unique abilities in the area of innovation and service diversification. This improved performance is best explained by: a. the industrial organization (I/O) model. b. globalization. c. hypercompetition. d. the resource-based model. al to be formed into core competencies as the foundation for creating value for customers should focus on assembling _________ resources. a. dark side b. the most c. rigid d. the right