A function/events room was set up in "Foodictive" restaurant almost two years ago. The room has access to full audio-visual services and is used by event organisers and existing clients for staff events (parties, meetings, dance classes, training activities). The Restaurant Manager produced a Basic Strategic Plan when the function room was first opened two years ago and it has only recently been updated with Budget Statements, a Human Resource Management Plan, a Risk Management Plan and Projections. There was initial extensive consultation with the stakeholders and staff. Detailed market research and a competitive analysis showed that the objectives set were achievable but only if there was a positive push to implement the strategy as planned. A new working Operational Plan is required for the function/event room