A Hospice Care facility wants to introduce robots to converse with patients and relay and complete simple patient requests.

1. Select a specific activity to be performed within the process change to implement the above and explain the process
2. Explain where that selected activity would be performed within the organization and who would perform the task and manage it, measure it, and evaluate task completion.
3. Delineate and describe the differences between measuring human performance and task completion.
4. Describe how Six Sigma would be used to evaluate, measure, and encourage continuous improvement concerning the scenario topic above
5. Provide an original fishbone diagram that addresses one risk, a potential defect, or a problem that may result from the change which may impact goal attainment.
6. Explain the value of your fishbone diagram as a visual representation.