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A hospital administrator wants to investigate the quality of the patient meals served by the food-service department. She conducted a 14-day survey by submitting

A hospital administrator wants to investigate the quality of the patient meals served by the food-service department. She conducted a 14-day survey by submitting a questionnaire to the 500 patients with each meal, asking whether the meal was satisfactory or unsatisfactory. The results of the 12 samples are shown here. (a) Compute the p-bar, the overall proportion that is unsatisfactory. Give the answer in this format (0.00123) showing at least 3 significant figures. (b) Compute the control limits, LCL and UCL, for a p-chart using z = 3. (c) Create the p-chart. (d) is this process in control? Why or why not? Sample Number of unsatisfactory meals 38 22 33 1 2 23 3 5 6 7 8 9 10 12 13 14 41 21 26 34 36 21 39 46 41 35 37

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