A hospital has collected patient satisfaction data for more than one year. It is now time for strategic planning, and you've been asked to

summarize the satisfaction data so that senior leaders can establish two or three strategic objectives related to improving patient

satisfaction. They want to focus on the vital few issues that receive the lowest satisfaction ratings. What type of graph would you use to

provide them with the information they need?

Run chart

Control chart

Pareto chart

Scatter diagram