Question
A hotel housekeeper, Alison Harvey, was observed five times on each of four task elements, as shown in the following table. Performance Observation (minutes per
A hotel housekeeper, Alison Harvey, was observed five times on each of four task elements, as shown in the following table.
| Performance | Observation (minutes per cycle) | |||||
| Element | Rating | 1 | 2 | 3 | 4 | 5 |
| Check minibar | 100% | 1.4 | 1.6 | 1.3 | 1.5 | 1.4 |
| Make one bed | 88% | 2.3 | 2.4 | 2.2 | 2.3 | 2.5 |
| Vacuum floor | 115% | 1.7 | 2.0 | 1.8 | 1.3 | 1.6 |
| Clean bath | 100% | 3.4 | 3.7 | 3.5 | 3.7 | 3.1 |
Assume a 12% allowance factor.
The standard time for this process = ________ minutes
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Supply Chain Management A Logistics Perspective
Authors: John coyle, John Langley, Robert Novack, Brain Gibson
9th edition
9780538479189, 9781285400945, 538479191, 538479183, 1285400941, 978-0538479196
