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A hotel manager conducted a quick scan for the hospitality literature and he found that a hotel's revenue streams are flowing only if customers were

A hotel manager conducted a quick scan for the hospitality literature and he found that a hotel's revenue streams are flowing only if customers were satisfied. In addition, customers are basically satisfied only when a hotel can offer an improved customer service and when the hotel's services are well-differentiated. 1. Give your project an appropriate title. 2. Briefly, establish why it's important to conduct a research in this topic. 3. Define the problem. 4. Crea te a diagram. 5. Develop a theoretical framework. 6. Develop at least Three hypotheses.

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