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A. In at least 3 complete sentences discuss the difference between a service and a good. B. In at least 3 complete sentences discuss the

A. In at least 3 complete sentences discuss the difference between a service and a good.

B. In at least 3 complete sentences discuss the factors that influence the service encounter.

C. In at least 3 complete sentences discuss how pricing, promotion, and positioning influence the service product.

D. In at least 3 complete sentences discuss the factors that influence service quality and customer satisfaction.

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