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A key part of the consumer protection regime in the finance sector is the FOS. Each year, the FOS produces an annual review. Obtain a
A key part of the consumer protection regime in the finance sector is the FOS. Each year, the FOS produces an annual review. Obtain a copy of the latest from the FOS website (www.fos.org.au) and write brief review of the data provided on the frequency and types of complaints. You should also discuss the systemic issues raised and disputes that were determined to be outside the terms of reference of the FOS
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