A large corporation finds that its Information Technology systems across all 9 departments are often failing. It is obvious that new software and hardware need to be installed if the company is not to suffer financially. A good example is that the company's internal email system was HACKED INTO just this week and an emergency reset of the system must be completed. The IT needs are no surprise. There have been weaknesses showing up for months because the attitudes of managers are that everything is okay. It is so bad that the Executive Director of Technology and Innovation suddenly quit her job just yesterday. She had been arguing for a different approach to thinking and planning that just didn't involve being reactive all the time.

1. Describe FOUR different types of change in this story, EXPLAINING WHY YOU PICKED THOSE.  

2.