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A list of activities that generate quality costs is provided below. For each activity, indicate whether it realtes to a prevention ( P ) ,
A list of activities that generate quality costs is provided below. For each activity, indicate whether it realtes to a prevention P appraisal A internal failure I or external failure E activity.
Inspecting raw materials
Training workers in quality techniques
Collecting data on a manufacturing process
Overtime labor to rework products
Cost of additional materials to rework a product
Inspecting finished goods inventory
Scrapping defective goods
Lost sales due to customer dissatisfaction
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