A local hospital called upon you as a system analyst from one software development company to assist with the software packages for the Home Health care facility. The new software package will replace the existing system, operating at least seven years old and could simply not keep up with all the changes in billing practices and medical requirements and payments. The current system was not scalable to the growing needs and transformation within the environment. In addition, the explicit purpose of the software acquisition is to modernize their operations with current technology and provide the best patient care system. The Director of Information Technology at the hospital budgeted RM 300,000 for the procurement. Then he noted that the IT infrastructure was more than adequate and up to date concerning supporting the new software. In addition, he also assured that the support staff and potential end-users were well trained and enthusiastic about adopting the new technology. To that end, you plan to meet with various stakeholders, such as the Director of the Home Care facility and potential end-users, to map out the requirements needed from the new Hak Cipta Universiti Teknologi MARA CONFIDENTIAL CONFIDENTIAL 3 CS/JAN2022/ITS332/ISP250 system. The requirements will be collated into a spreadsheet for ease of inspection. You also noted other observations that might help select final candidates for site visits. a) Based on the situation, explain the reason for the system request. (5 marks) b) A precursor to the analysis stage, and of great importance in a practical setting, is the feasibility study. Therefore, identify the feasibility area addressed in the given situation and then provide the statement that corresponds to that feasibility area. (6 marks) c) What types of fact-finding techniques are being used in the situation? Support your answer with the related statement from the given situation. (4 marks)