Question
A major cereal manufacturer, Kellogg's, is looking at how it can use a marketing tool called the multi- attribute model to assess consumers' attitudes toward
A major cereal manufacturer, Kellogg's, is looking at how it can use a marketing tool called the multi-
attribute model to assess consumers' attitudes toward competitive breakfast cereals. It has identified three
consumer profiles and wants to determine which cereals a consumer would select based on importance
weightings of four attributes that are commonly considered when purchasing breakfast cereals: taste, calories,
natural/organic claims, and price. Assume that each of the three profiles rated the attributes the same on a
scale of 1 to 10, with 1 being very poor and 10 being very good. However, each profile considered each of the
attributes to be different in importance. Hungry Hank placed a 40% weight on taste, 10% weight on calories,
30% weight on natural/organic claims, and a 20% weight on price. Calorie-Conscious Carol is also considering
buying breakfast cereal along with her friend Balanced Betty. While Carol is more interested in calories, with a
weight of 50% on taste, and natural/organic claims each at 20% and price at 10%, Betty is more interested in a
balance of 30% importance weights for taste, calories, and natural/organics claims, and 10% for price. Based
on these varying importance weightings, which cereals would each profile select? Explain your answers and
how the multi-attribute model can be used in marketing initiatives
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