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A major failure is triggered by a. two major routine breakdowns. b. one major routine breakdown. c. combined multiple routine breakdowns
A major failure is triggered by a. two major routine breakdowns. b. one major routine breakdown. c. combined multiple routine breakdowns
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Managing Hospitality Organizations Achieving Excellence In The Guest Experience
Authors: Robert C Ford, Michael C Sturman
2nd Edition
1544356854, 9781544356853
