A major public university graduates approximately 10,000 students per year, and its development office has decided to build a Web-based system that solicits and tracks donations from the university's large alumni body. Ultimately, the development officers hope to use the information in the system to better understand the alumni giving patterns so that they can improve giving rates. Question: 1. What kind of system is this? 2. What different kinds of data will this system use? 3. On the basis of your answers, what kind of data storage format(s) do you recommend for this system?