a.) Management skills can be defined as certain attributes or abilities that an executive should possess in order to fulfil specific tasks in an organization. They include the capacity to perform executive duties in an organization while avoiding crisis situations and promptly solving problems when they occur. In line with the above definition, discuss the major skills required or expected of managers given the current COVID-19 crisis. Support your points with examples. (20marks)

b.) "Failing to plan is planning to fail," is a popular adage often attributed to Benjamin Franklin, the father of time management. The quote may sound like melodious but planning for business analysis work is a key area which tries to zero in on the importance of planning in organizations. However, it is a step that is often overlooked. Explain the above statement in line with the characteristics of planning amid the current pandemic. (20marks)