Question
A manager for a hotel chain would like to determine if a new process for checking in customers will enable hotel staff to more quickly
A manager for a hotel chain would like to determine if a new process for checking in customers will enable hotel staff to more quickly process check-in's especially during high volume conference dates.Eight entry desk staff were randomly selected and the time spent for standard check-in processes were measured (both for old process and new process approaches.)The data is shown below (time in minutes on the data).Using an appropriate hypothesis testing method, determine if the data supports at the 1% significance level that the new process should, on average, enable the hotel staff to more quickly complete hotel check-in's. Please show excel formulas for work
Old Process 17 22 15 13 19 26 17 13
New Process 15 19 16 12 16 22 14 14
conclusion:
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