Question
A manager needs to have a discussion with a direct report about repeatedly arriving to work late, which is a problem disrupting the department. To
A manager needs to have a discussion with a direct report about repeatedly arriving to work late, which is a problem disrupting the department. To minimize defensiveness and resistance, which of the following is the BEST communication strategy for the manager to use during this meeting?
A. Complexity
B. Self-awareness
C. Directness
D. Empathy
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Clinical Work And General Management Of A Standard Minimal Resource Facility
Authors: Musa Touray, Aisha Touray
1st Edition
3030710319, 978-3030710316
