A manager of a telemarketing firm wants to reward her best sales personnel. Each salesperson gets a list of customers to call.The data has been collected on the number of sales made per 100 calls. Now the manager wants to evaluate this data in order to decide what should be considered "exceptional" performance. UseSales_Record.xlsxto answer questions 11-12.

Based on this data, what is the expected number of sales (per 100 calls)?

sale occurred/100 calls

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