A national survey of U.S. consumers conducted by the Wall Street Journal asked the question: In general, how would you rate the service that American
A national survey of U.S. consumers conducted by the Wall Street Journal asked the question: "In general, how would you rate the service that American businesses provide?" The distribution of responses to this question was as follows:
Excellent 8%
Pretty good 47%
Only fair 34%
Poor 11%
Suppose a store manager wants to find out whether the results of this consumer survey apply to customers of supermarkets in his city. To do so, he interviews 207 randomly selected customers as they leave the supermarkets in various parts of the city as to their rating of service. Following is the number of responses and distribution of this survey:
Excellent 21
Pretty good 109
Only fair 62
Poor 15
a. Determine whether the observed frequencies of responses from this survey are the same as the frequencies that would be expected on the basis of the national survey. Hint: Think Chi-square goodness-of-fit, and see Ppts and Selected Example Solutions, and of course, the internet.
b. Can you describe a chi-squared application, either goodness-of-fit or test-for-independence, in your profession?
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