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A nationwide store chain conducts a survey to map how satisfied customers are. They have divided their dealer network into four geographical regions. The following
A nationwide store chain conducts a survey to map how satisfied customers are. They have divided their dealer network into four geographical regions. The following table shows the results of the survey. Analyze this crosstab using a chi-square test. Use significance level ? = 5%. Is there a difference in customer satisfaction between the regions? Use the test setup:H0: There is independence between sales region and customer satisfaction.AgainstH1: There is a dependency between sales region and customer satisfaction.Table: Questionnaire of customer satisfactionCalculate Q.\f
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